Privacy Policy — Beed Jelly Protects Your Data

1 Introduction & Scope

Welcome to Beed Jelly's Privacy Policy. We believe that safeguarding user data is one of the most important responsibilities of a trusted betting platform. This Privacy Policy (Privacy Policy) Applies to the Beed Jelly website, mobile application, and all associated services.

This policy explains what data we collect, why we collect it, how we use it, and what rights you have over your information. It has been drafted in accordance with applicable laws in Bangladesh and international data protection standards.

By creating an account on Beed Jelly or using our services, you are considered to have read and accepted the terms of this Privacy Policy. If you do not agree with any part of it, please support@beedjelly.comto get in touch.

2 What Data We Collect

Beed Jelly only collects the information necessary to deliver its services safely and effectively. The table below outlines the categories of data we collect:

We do not request or collect anything beyond the above. Notably, we never store passwords or full card numbers.

3 Purpose of Data Use

Beed Jelly uses collected data only for specific, legitimate purposes. Our commitment to respecting your privacy is unwavering. The key purposes for which your data is used are outlined below:

• Account Management: Completing the registration process, verifying login credentials, and ensuring account security.
• Identity Verification (KYC): Verifying user identity to prevent fraud and illegal activity — this is a legal obligation.
• Financial Transactions: Processing deposits and withdrawals securely and maintaining transaction records.
• Service Improvement: Understanding your preferences to deliver a personalized experience and identifying areas for improvement on the platform.
• Security Monitoring: Detecting suspicious activity, preventing multiple accounts, and combating fraud.
• Legal Obligation: Meeting regulatory requirements and complying with AML (Anti-Money Laundering) policies.
• Contact: Keeping you informed about important notices, transaction confirmations, and promotional offers.
• Responsible Gaming: Identifying potentially problematic betting patterns and providing appropriate support.

4 Data Sharing & Disclosure

Beed Jelly never sells your personal data to third parties for commercial purposes. However, certain information may be shared with trusted partners in limited circumstances, as clearly outlined below:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
• Identity Verification Services: Documents may be shared with licensed verification providers as part of the KYC process.
• Legal Requirements: Data may be disclosed to comply with legal obligations including court orders, government investigations, or AML reporting requirements.
• Technical Service Providers: Limited data may be shared with technology partners providing hosting, cloud storage, and security services — all of whom are bound by the same privacy standards we uphold.
• Business Restructuring: In the event of a company merger or acquisition, the new entity will be required to honour the same privacy policy.

5 Cookies & Tracking Technologies

Beed Jelly's website and app use cookies and similar technologies to enhance your browsing experience and maintain platform functionality.

• Essential Cookies: These are essential for maintaining login sessions, security checks, and core platform functionality — they cannot be disabled.
• Analytical Cookies: Analyzes user behavior to identify which pages are most visited and where issues may occur.
• Preference Cookies: To remember your language, theme, or display preferences.
• Local Storage: Limited data is stored on your device for faster loading within the app.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6 Data Protection Practices

Beed Jelly follows industry-leading technical and organisational practices to keep your data safe. This section of our privacy policy covers the various layers of protection in place:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall & Intrusion Detection: Industry-standard firewalls are in place to prevent unauthorized access to our servers.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available to keep your account secure.
• Regular Security Audits: Periodic system audits are conducted by independent third-party experts.
• Staff Training: All staff who handle data receive regular privacy and security training.
• Data Minimization: Each department can only access the data relevant to its specific function.
• Backup & Recovery: Data is securely backed up and protected against accidental loss.

7 Your Rights

Under Beed Jelly's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, support@beedjelly.comto get in touch.

We typically respond within 30 days of receiving a rights request. Due to legal obligations, some data may not be eligible for deletion — in such cases, we will explain the reason.

8 Data Retention Period

Beed Jelly does not retain your data for longer than necessary. However, certain information must be kept for defined periods to meet legal obligations and business requirements.

• Account Information: For the duration of your active account and a minimum of 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 5 years in accordance with AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Support chat history: 2 years from the date of last contact.
• Cookies & Session Data: Upon session end, or up to a maximum of 12 months.
• Analytical Data: Up to 24 months after anonymization.

Once the retention period expires, data is securely deleted or anonymized for analytical purposes.

9 Children's Privacy

Beed Jelly is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration, and proof of age is required during the KYC process. If any minor's data is detected in our system, the account will be immediately closed and the data deleted.

10 Policy Updates

Beed Jelly reserves the right to update this Privacy Policy as needed. Changes are typically made in the following circumstances:

• Changes in law or regulatory requirements.
• Introduction of new services or technologies.
• Policy improvements based on user feedback.
• Security procedure upgrades.

For significant changes, you will be notified in advance via your registered email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of this page.

11 Contact & Complaints

For any privacy-related questions, concerns, or rights requests, please reach out to us. Our data protection team is available seven days a week.

If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority in Bangladesh. That said, we are always committed to resolving issues directly through open dialogue.